Bank of Ireland UK Invests £100M to Boost SME Services & Sustainability

The Bank of Ireland UK investment strategy is taking a major step forward with a £100 million boost to enhance banking services, support SMEs, and drive sustainability initiatives. This three-year investment marks the 200th anniversary of the bank’s first branch in Newry, Northern Ireland and underscores its commitment to modernising financial services.

Enhancing SME Banking & Digital Services

The investment will improve Everyday Banking products and services for both retail and SME customers. Key upgrades include:

• Faster payments and an enhanced mobile banking app for better self-service options.
• New sustainable lending products to support businesses and homeowners in reducing their carbon footprint.
• Improved technology to help banking staff work more efficiently, delivering a smoother customer experience.

This follows a £3 million investment in ATM upgrades in 2024 and a £7 million refurbishment of the bank’s 13 branches in Northern Ireland.

Commitment to Sustainable Lending & Business Growth

As part of its strategy, Bank of Ireland UK is expanding its sustainable mortgage and broker offerings, helping individuals and businesses make eco-friendly financial decisions.

Gail Goldie, CEO of Bank of Ireland UK, highlighted the bank’s long-term commitment:

“This investment reflects our ambition to continue supporting customers in Northern Ireland while sustainably growing our business. We have always evolved to meet our customers’ needs, whether it’s helping them buy a home, start a business, or plan for the future.”

A Strong Financial Presence in the UK

With £21.5 billion in lending across the UK, Bank of Ireland UK remains a key financial partner for Northern Ireland businesses and consumers. Its extensive support network includes mortgage brokers, motor finance providers, and SME lending services.

This £100 million investment further strengthens its role in the UK’s financial landscape, ensuring businesses and individuals can access faster, smarter, and more sustainable banking solutions.